Refundable Credit Card Hold
Because most of our product is sold by weight, just as when you shop in-store, we won’t know exactly what your ordered item(s) will come out to until we’ve weighed them on the day of your order. To account for those variances between the moment of you placing your order and us assembling it, you will be charged for the estimated price of your cart plus a $20 refundable hold. On the day of your order, once we weigh your product and know the actual total, we release the hold back to you, minus the small variances.
For instance, if you pay to order $10 worth of product, your subtotal will be $10+$20 refundable hold, for a total of $30. On the day of your order, the actual total comes out to $10.25, we will refund you $19.75, and you ultimately just pay the actual price of the product.
Please note that, depending on your bank and credit card companies, it may take a few business days for the refund to be reflected on your bank statement. Please contact us at info@anchorfishmarket.com for any support required.
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