Shipping policy
Shipping Policy
Local Delivery: We provide shipping services exclusively within the Greater Toronto Area. Our shipping rates vary based on the distance of the delivery location from our store. This allows us to ensure that your delivery fees are fair and reflect the actual cost of transporting your items.
No International Shipping: At this time, we do not offer international shipping. We are focused on serving our local customers and ensuring the highest quality of service within our immediate region.
In-Store Pickup: For our customers who prefer to pick up their orders directly, we offer an in-store pickup option. You can choose to collect your purchased items from our store location during our business hours. This service is provided at no additional cost.
Refund Policy for Non-Delivered Items: We stand by our commitment to deliver your order promptly and securely. In the unlikely event that your items are missing, undelivered, or lost during shipping, we will provide a full refund for those items. Please contact us immediately if you encounter any issues with your delivery so we can address them promptly.
Contact Us: For any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us. We are here to assist you and ensure a satisfactory shopping experience.